Platform
One platform for reporting, coordination, and delivery.
UrbanTrack brings public reporting, internal work management, and contractor updates into one system, so issues can move from report to resolution without getting lost.
Reporting layer
Clear issue capture
Make it easy for people to report issues with enough detail for teams to act.
Structured issue form
Location-based reporting
Photos and notes
Operations layer
Coordinated response
Review, prioritise, and assign work across teams and service areas without losing track of it.
Routing by area
Assignment and priority
Status tracking and ownership
Delivery layer
Execution and follow-through
Track work as it happens, with clear ownership and visible progress from start to finish.
Contractor work management
Work logs and updates
Proof of completion
Visibility
Everything stays visible
UrbanTrack keeps a clear record of what was reported, what was done, and what changed, without making the workflow harder to manage.
Activity history
Visible status
Outcome tracking
Ready to see UrbanTrack in action?
See how this fits your workflow.
We can walk through how reporting, coordination, and delivery fit the way your team works.