Platform

One record from report to proof.

UrbanTrack keeps the issue, the work, and the completion evidence connected so teams can move from intake to outcome without losing accountability.

How it works

Report. Assign. Execute. Prove.

One connected record follows the issue from public or internal intake through to accountable completion.

01

Report

Capture the issue from a public map or internal intake with location, category, notes, and evidence.

02

Assign

Move accepted work into the right queue, owner, team, service area, or contractor path.

03

Execute

Keep field activity, updates, and ownership visible while the job moves.

04

Prove

Close with photos, timestamps, history, and public-safe status visibility.

Public map and tracking

A public-facing surface for reporting, browsing nearby issues, and checking progress without exposing internal operations.

UrbanTrack public map and reporting surface

Operational queue

A working surface for triage, status movement, ownership, assignment, and team coordination.

UrbanTrack operational queue

Completion proof

A close-out record with evidence, timestamps, and outcome history attached to the original issue.

UrbanTrack completion proof record

CORE to WORKFLOW

Start visible. Add operational depth.

CORE is complete for reporting, visibility, and proof. WORKFLOW expands the same record into assignment, contractors, dispatch, and audit-backed accountability.

Same record, deeper control

CORE

01

Reporting, visibility, and proof

Start with issue intake, map visibility, public tracking, basic status movement, completion proof, and a clean operational record.

Best for

Teams that need a credible public or internal reporting layer without complex dispatch.

  • Issue intake with location, category, notes, and evidence
  • Map visibility and public-safe tracking
  • Basic status movement from open to completed
  • Completion proof attached to the original record

WORKFLOW

02

Ownership and coordination

Add assignment, dispatch queues, contractor execution, exports, and audit-backed operational accountability.

Best for

Teams that need ownership, contractor handling, operational queues, and stronger accountability.

  • Assignment to owners, teams, service areas, or contractors
  • Dispatch queues and operational handoff control
  • Contractor execution with field updates
  • Exports, audit history, and deeper oversight

Operational walkthrough

See one issue move all the way through.

Walk through intake, assignment, field execution, completion proof, and public-safe tracking in one connected record.

Platform | UrbanTrack | UrbanTrack