Solutions

Solutions built for how issues are reported and resolved.

UrbanTrack works across public-facing and internal teams. Pick the path that matches where issues start, then follow it into the right detailed page.

public_civic for map-first public reporting

internal_ops for queue-first internal work

Choose your path

Where do you fit?

If the issue starts with the public, go to public_civic. If the issue starts inside the organisation, go to internal_ops.

For councils and public services

public_civic

Use this when reporting starts with the public. UrbanTrack gives you map-first issue reporting, public visibility, and a clear path into council-side handling.

Map-first reporting

Citizen issue reporting

Public visibility and transparency

View public civic solution

For internal operations teams

internal_ops

Use this when issues are logged internally and the challenge is operational follow-through. UrbanTrack gives you queue-first issue handling, assignment, execution, and accountability.

UrbanTrack queue-first internal operations view

Queue-first workflow

Internal issue tracking

Assignment, execution, and accountability

View internal operations solution

Shared product logic

Both paths use the same core system.

UrbanTrack still follows the same chain in both modes: report the issue, assign the work, complete the job, and prove it’s done.

Ready to see UrbanTrack in action?

Not sure which mode fits best?

Book a demo and we will show both paths in one short session.

Book a Demo