Solutions
Built to fit how your team operates.
UrbanTrack fits different service environments, whether you need public issue reporting or an internal tool for managing work.
01
Public issue reporting
02
Internal work management
03
Contractor updates and proof
04
Flexible setup options
What this covers
The operating layers teams rely on most.
01
Public issue reporting
02
Internal work management
03
Contractor updates and proof
04
Flexible setup options
05
Targets and oversight
06
Branded portals
Who it’s for
Built for teams delivering real-world services.
Typical teams
Where UrbanTrack usually fits first.
01
Councils
Public issue reporting and visible service updates.
02
Operators
Coordinated work across teams and service areas.
03
Public agencies
Clear oversight with controlled access.
04
Asset teams
Internal issue intake and contractor coordination.
Product modes
Choose the setup that fits how your team works.
UrbanTrack can support public reporting or internal work management, depending on how your service is run.
Public Civic
For teams running public issue reporting tied to real work on the ground.
A public-facing setup for clear reporting and visible follow-through.
Internal Ops
For teams managing work internally without a public portal.
An internal setup focused on coordination, control, and delivery.
Use cases
How teams typically start with UrbanTrack.
Application patterns
Common ways teams get started.
Most teams start with one clear need, then expand as reporting, coordination, and delivery come together.
City-wide issue reporting platform
Public issue capture with visible follow-through.
Internal maintenance coordination system
Structured intake, routing, and completion tracking.
Multi-region service operations
Coordinated delivery across teams and regions.
Contractor-managed delivery workflows
Clear ownership, updates, and completion evidence.
Ready to see UrbanTrack in action?
UrbanTrack adapts to your structure, not the other way around.
See how UrbanTrack fits the way your team already works.